Medical Device Manufacturer

How We Can Help

The Challenge

A medical device manufacturer developed a new medical device that makes it much easier for patients to administer their own therapy in the comfort and privacy of their own homes. The company needed a single medical logistics provider to help manage equipment and parts inventory.

The Solution

With an extensive nationwide network, inventory was established at 115 forward stocking locations in same day proximity to patients. A device was located and shipped Next Flight Out to the nearest service partner to personally deliver the new device as quickly as possible. Our specially trained delivery partners tendered and received equipment at the airlines and delivered it directly to the patient’s room of choice.

The Results

We responded to the company’s medical logistics needs in the time critical manner demanded by providing Next Flight Out service.  Patients received their machine replacements and critical replenishment supplies on time and recognized our partners as personal and caring people, not just another delivery company. The company saved time, effort and the direct expense of setting up their own infrastructure with a patient satisfaction rate of 99.8%.

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